Customer support Representative- Check ‘n Go/Allied Advance Loan
Would you enjoy supplying service that is excellent building enduring consumer relationships? Do you need to go beyond old-fashioned jobs that are retail begin to build your job? Have you got fascination with being part of A financial that is https://installmentloansgroup.com/payday-loans-in/ industry-leading services? Isn’t it time to create the next move? In that case, you want to speak with you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates have reached one’s heart of that which we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial category of businesses. Daily in metropolitan areas and towns around the world, these are generally greeting clients, processing applications, responding to inquiries about services and products, advertising new services, and much more — all because of the aim of delighting our respected clients. We offer cash solutions for genuine people and make an effort to function as the choice that is first everyday monetary solutions. We people give attention to building relationships to make sure client requirements are increasingly being offered utilising the most useful services and products we are able to provide.
- Relationship management: place our clients in the center of every thing we do. Exemplify our Product product Sales culture. Serve and educate clients regarding the item profile. Escalate problems to your shop Manager, DDO, and Corporate Office if not able to resolve the presssing problem straight using the consumer.
- Cash management: Handle and count currency, money, and coins to incorporate handling a money drawer, counting money deposits, going cash from protected safe to cash cabinet along with other money control needs. In charge of bank deposits or bank pick-ups. Balance batch that is individual with shop product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: in charge of conformity with company/State policy and procedures Federal that is including regulation relevant.
- Inbound/Outbound calls: response phone inquiries as a result to basic concerns, client applications, demands or other dilemmas. Spot outgoing consumer courtesy and collection phone phone phone phone calls prior to federal laws and shop working procedures.
- Brand Ambassador: improve the Check ‘n get brand name expertly and make certain shop look (external and internal) is maintained to business requirements. Help out with the execution of all of the business marketing plans and programs, ensuring exact and prompt set-up, exemplary execution and within established due dates.
Minimal Education and Enjoy Forced:
- 2 yrs past product sales and customer support experience chosen.
- 2 yrs cash managing experience chosen.
- Should have personal transportation that is reliable conformity with posted policy and procedure. This might NOT add transportation that is general public transportation from family members or buddies. Must keep a valid license and legitimate car insurance while utilized by the organization.
Furthermore, we provide: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, life insurance coverage), an ample paid time off system, 401k retirement plan, tuition reimbursement, plus a work environment that is engaging.
About Axcess Financial:
Our company is a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to manage their individual funds whenever, where and exactly how they desire. It is our objective to have individuals the amount of money they want whenever it is needed by them. We be sure we do this in means this is certainly accountable and in their means.
Dedication to Diversity:
Axcess is invested in employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other protected course.
This publishing is supposed to spell it out the nature that is general of work expected to be done and it is not a thorough listing of all duties, duties and abilities needed for the career.